Product Support

FAQ

Where can I buy a spare remote?

Can I use a universal remote with Aero?

Can I customise the Freely channel list?

Can I set programme reminders?

Does Aero support Apple AirPlay?

How do I change my regional TV channels?

Why doesn't the power plug fit my socket?

What USB drives and video formats work with the Aero?

What's the difference between Freely's "My List" and the TiVo "Watchlist"?

Can I use a VPN with the Aero?

Why don't the volume buttons on my Aero remote control my TV?

Does Aero support 4K HDR?

Does Aero support Dolby Vision?

How is it different from Android TV boxes?

What broadband speed do I need?

Does the Aero need an aerial or a dish?

Can I control Aero with my TV remote?

Does it support Bluetooth headphones?

Can I use a gamepad with the Aero?

Do keyboards and mice work with the Aero?

Can I use an HDMI adapter with the Aero?

Can I install or sideload apps?

Can Aero play media files?

Can I record on the Aero?

Why doesn't Manhattan make a Freely recorder?

Can I use Aero abroad?

Do you sell Aero direct?

Can I pause and rewind live TV?

Can I skip ads?

What's in the box?

Can the Aero stream from a NAS or my computer?

Should I use Wi-Fi or Ethernet on the Aero?

Can the Aero connect to smart home systems like Control4 or Home Assistant?