Product Support

Troubleshooting

Why do series recordings show “Searching…” in the Schedule, and sometimes disappear?

Can I watch a third channel while recording two others?

Why isn't my Loop Out working when the T4•R is in standby?

Why can't I set a series recording for some programmes on my T4•R?

Why isn't space freed up when I clear Recently Deleted recordings?

Why won't my T4•R remote learn from my LG Magic Remote?

Why has my T4•R only found 5 channels?

Why is 103 ITV1 HD showing the wrong regional content?

Why don't some apps like ITVX offer live TV channels on the T4•R?

Why is there no sound from my T4•R?

Why are my recordings starting late or ending early on the T4•R?

Why is my Bose soundbar responding to my T4•R remote?

Why does my T4•R switch off after 3 hours?