Why aren't any apps showing on my T4•R?
If your T4•R is connected to the internet but no apps appear on the Home Screen, or an app shows a “No Response” message, please contact us. This is usually caused by a setting on your home network, such as your router’s DNS settings, and we can help you change it.
To check your connection, press HOME and go to Settings → Internet. If it shows that your T4•R is connected, get in touch and include a photo of that screen.