Product Support

Manhattan T4•R

Why do series recordings show “Searching…” in the Schedule, and sometimes disappear?

If you see series recordings with ​“Searching…” in your Schedule that later disappear, this is due to how Series IDs are managed.

Each series recording uses a unique Series ID assigned by broadcasters. If a Series ID isn’t used for any broadcasts within 12 weeks, it can be reused for a different programme. To avoid recording the wrong show, your recorder automatically removes series recordings linked to IDs that have been inactive for 12 weeks.

This is why ​“Searching…” entries vanish – they’ve passed the 12-week limit and are cleared to prevent mistakes.

If you want to record the series again, set up a new series recording when it returns to the schedule.


Need more help? Contact support