Error code DCST-0035
DCST-0035 typically appears when an app fails to load on the Manhattan Aero, while the TiVo Home screen and other apps work fine. It’s usually a network or DNS issue rather than a problem with the app itself.
Quick fixes that have worked for other customers
- Restart the router and Aero in this order. Switch the Aero off at the mains, or unplug it from power. Unplug the router for 30 seconds, plug it back in, and wait for the internet connection to return fully. Once the router is back online, switch the Aero back on.
- Switch Wi-Fi off and back on: Settings → Network → Wireless Network → Turn Off, wait a few seconds, then turn it back on.
- As a last resort, a factory reset (Settings → System → Factory Reset) has resolved it in some cases. This wipes the Aero’s setup so you’ll need to sign back into apps and re-enter your postcode.
If none of these resolve it, work through Network troubleshooting steps – and if you’re still stuck, please get in touch.