Dolby Atmos
The Aero supports Dolby Atmos passthrough. If you have an Atmos-capable soundbar or AV receiver, you’ll get full Dolby Atmos audio from compatible content – the Aero passes through the original audio bitstream without processing it.
Setting Up with a Soundbar or AV Receiver
For the best audio quality with a soundbar or AV receiver:
Set the Aero’s volume to 100 and leave it there. Adjust volume using your soundbar or TV remote instead.
If you turn the Aero’s volume down and then turn the soundbar up to compensate, you’re amplifying a reduced signal – this can make audio sound thinner or lower quality.
With Dolby Atmos content, the Aero’s own volume control has no effect because the audio is passed through untouched. Use your soundbar or TV remote to control the volume for Atmos content.
Why does Atmos content sound louder? Atmos content typically has higher dynamic range than live TV, so it can sound noticeably louder even when your overall setup is correct. This is normal – it’s a characteristic of the format, not a problem with your equipment.
Lip Sync Adjustment
If audio and video are slightly out of sync, you can adjust the lip sync delay:
- Press the Settings button on the remote (bottom right)
- Select the audio delay option
The adjustment overlays on top of whatever you’re watching, so you can fine-tune it in real time while viewing.
Bluetooth Headphones & Speakers
You can connect Bluetooth headphones or speakers to the Aero for private listening or wireless audio.
To connect: go to Devices → Bluetooth Accessories and follow the pairing instructions.
Troubleshooting: Audio Cutting Out Briefly
If you’re experiencing brief audio dropouts where the sound cuts out but the picture continues:
Try changing the audio format to PCM: Settings → Sound → Digital Audio Format → PCM
This uses a simpler audio format that can resolve compatibility issues with some TVs and audio equipment. If the issue persists after switching to PCM, contact support and let us know your TV make and model, what audio equipment you’re using, and how everything is connected.