Product Support

Manhattan T4•R

Why are my recordings starting late or ending early on the T4•R?

There are sev­er­al com­mon reas­ons why you might miss the begin­ning or end of your recor­ded pro­grammes. Here’s what might be hap­pen­ing and how to fix it:

Broad­caster Sig­nalling Issues #

When using Auto­mat­ic Pad­ding (the default set­ting), the T4•R relies on sig­nals from broad­casters to know exactly when to start and stop record­ing. Some­times these sig­nals can be incor­rect or miss­ing, caus­ing record­ings to start late or end early.

To resolve this, try switch­ing to Manu­al Pad­ding, which adds a fixed amount of time before and after each record­ing. See our guide on the dif­fer­ence between manu­al and auto­mat­ic pad­ding for how to change this setting.

Record­ing Mul­tiple Pro­grammes #

The T4•R has two tuners, mean­ing it can record two chan­nels at once. When you have mul­tiple record­ings sched­uled close togeth­er on dif­fer­ent chan­nels, the T4•R might need to stop one record­ing to start anoth­er. This can mean miss­ing the end of one pro­gramme or the start of another.

Back-to-Back Record­ings #

When record­ing con­sec­ut­ive pro­grammes on the same chan­nel, the T4•R has to man­age pad­ding care­fully to avoid over­lap. This might mean some pad­ding is omit­ted between pro­grammes. Learn more about how this works in our guide to hand­ling con­sec­ut­ive record­ings.

Still Hav­ing Prob­lems? #

If you’ve tried these solu­tions and are still miss­ing the start or end of your record­ings, please con­tact us and we’ll help you invest­ig­ate further.


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