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The T2•R has a 3.5mm 4-pole Minijack analogue AV output that can be used to connect it to older TVs with the Manhattan Analogue AV Kit (not included). Learn more >
As explained on page 11 of the Get Started Guide, in order to meet EU energy regulations, it is disabled in standby in order to conserve energy. It can be turned on in the System section of the Settings menu. Press MENU and go to: Settings > System > Loop Out in Standby.
There are a few possible reasons.
Ensure your aerial is connected to your T2•R and an HDMI or AV cable is connected from your T1 to your TV.
When your T2•R is turned on, the LED on the front is blue.
Press the GUIDE button on your remote control. This displays the TV Guide, making it easy to tell when you find the right input.
To change inputs, most TV remotes use a button labelled ‘AV’, ‘SOURCE’, ‘INPUT’, or with a TV icon and arrow. Each press should cycle through your inputs. Check your TV's manual if necessary.
Once you find the input displaying the TV Guide, press EXIT on your T2•R's remote and check if live TV is working. Try changing to BBC One by pressing '1' on the remote control. If the T2•R says there is No Signal, you may have a problem with your aerial. To retune:
If you are using HDMI, the T2•R may be set to an HDMI resolution that your TV does not support:
The T2•R can automatically cycle through the available resolutions until you find one that works:
Turn the T2•R on and wait 30 seconds.
Press MENU.
Press & Hold ‘0’ for 5 seconds.
The T2•R will try each of the 3 HD resolutions for 15 seconds in this order: 1080p, 1080i and 720p. Select ‘Confirm’ when you can see the picture.
It is likely that the signal from your TV aerial is weak. Indoor aerials are particularly poor and extremely sensitive to direction, meaning they will often tune some channels when placed in one position and a whole different set when placed in another. If you have an outdoor aerial, it may not be aligned correctly to receive signals from your local transmitter.
If you've moved your T2•R to a new location (e.g. you've moved house), you should try retuning:
HD channels are broadcast with Dolby Digital audio. If you cannot hear any sound on HD channels, it is likely that your TV does not support Dolby Digital but Surround Sound is selected in the Picture & Sound section of the Settings menu. Change the 'Audio Output' setting to 'Stereo PCM' to resolve the issue.
Your PIN can be reset using the master PIN. In order to protect minors, we don't publish the master PIN, so please contact us and we will give it to you.
Once you have the master PIN, go to the PIN section of the Settings menu and choose the 'Change PIN' option. When it asks for your PIN, enter the Master PIN and then follow the instructions to create a new one.
The T2•R has a power-saving feature called 'Auto Standby' that takes place after three hours when no buttons have been pressed on the remote control or front panel. This can be turned off in the System section of the Settings menu.
The USB connection is for software updates only.
They have been programmed to control the volume of another device. Reset your T2-R remote by following the instructions in ‘Reset Your Remote’ on page 13 of the Get Started Guide.
You did not set the T2-R’s volume to max before programming your Manhattan remote to control your TV. To fix this:
Released 24/06/20
If your T2•R is connected to the internet and left in standby, it will update automatically overnight, unless you have disabled automatic updates in the System Settings menu. Please see below for more information about updating, including how to update by USB.
The following changes are since the last public release, v1.07, made on 04/09/19. If you purchased your T2•R after March 2020 it may have v1.09 as this was used for production in January 2020 but never publicly released. Where an issue was resolved in v1.09 it is noted below.
To check your current version, press MENU and select: Help > System Info.
If the version is lower than 1.12, you should update.
You can update using a USB stick.
Released 04/09/19
Released 07/05/19
Released 27/12/18
Released 02/11/18
Released 09/10/18