AERO BACK IN STOCK: LEARN MORE
If you're unsure, please check the label on the bottom of your set-top box.
Before you write: if your problem is live channels not working (black screen or error ETV6056, BBC channels fine) – this is a known Freely platform outage affecting Freely devices, not a fault with your Aero. Freely are treating it as their top priority and some channels are now coming back. There’s nothing to fix on your box, and a factory reset only helps for a few minutes. The latest is on our Freely Status Page – you don’t need to email us, but you’re welcome to if you’d like a direct update when it’s resolved.
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To check your T4•R's software version, go to: Home → Information
To check your S4•R's software version, go to: Home → Information
To check your T4's software version, go to: Home → Information
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