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Select Your Model

If you're unsure, please check the label on the bottom of your set-top box.

Enter Your Model

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Reset your PIN *

SX, T1 and T2•R

Go to: Menu → Settings → PIN → Change PIN

T3, T3•R and other models

Go to: Home → Settings → System → PIN Options → Change PIN

Enter 6699 when asked for your current PIN.

Do you need any further help?

Reset your PIN *

If you forget your PIN you have to factory reset. Go to: Settings → System → Factory Reset.

A factory reset clears all your settings, so you'll need to set up your Aero again afterwards.

Do you need any further help?

Reset your PIN *

  • Press X (Exit)
  • Press RED
  • Press Yellow
  • Press RED
  • Press & Hold X for 5 Seconds
  • Choose "Reset Your PIN" and then confirm last 6 digits of your serial number. Find it on the bottom of your S4•R and the side of the giftbox.

Do you need any further help?

Reset your PIN *

T4/T4•R 2.12 and earlier releases

Go to: Home → Settings → System → PIN Options → Change PIN

Enter 6699 when asked for your current PIN.

T4/T4•R releases after 2.12

  • Press X (Exit)
  • Press RED
  • Press Yellow
  • Press RED
  • Press & Hold X for 5 Seconds
  • Choose "Reset Your PIN" and then confirm last 6 digits of your serial number. Find it on the bottom of your T4•R and the side of the giftbox.

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