Knowledge Base

No picture or sound from the __short_model__

Possible Causes & Solutions

The HDMI cable may be disconnected.

Check the HDMI con­nec­tions between the short-mod­el and your TV.

The input the T4-R is connected to may not be selected on your TV.

Select the cor­rect HDMI input (see your TV’s manu­al for guidance).

Your TV may not correctly communicate the resolutions it is capable of and an incompatible resolution may be selected.

Turn the T4‑R on and wait 30 seconds. Press HOME. Press and hold ​‘0’ for 5 seconds. The T4‑R will try each res­ol­u­tion for 15 seconds: 1080p then 1080i then 720p. Select Con­firm when you see a picture.