{{shortmodel}}

Using Your {{shortmodel}}

Home Screen & Menus

The Home Screen

Quickly access all your short-model’s menus, apps and live pro­grammes from the Home Screen. Press HOME on your short-mod­el remote to open it from anywhere.

Navigating Menus

Use the dir­ec­tion­al pad to nav­ig­ate through menus and press OK to select the high­lighted item. When a pro­gramme is high­lighted, the actions you can take and the related but­tons to press are shown at the top of the screen. For example, you can press OK to watch a live pro­gramme or set a remind­er for an upcom­ing pro­gramme, and press to get more inform­a­tion about a pro­gramme, includ­ing show­ings, future epis­odes and epis­odes avail­able to play on demand.

Press BACK to return to the pre­vi­ous step, such as the cur­rent time when brows­ing the TV Guide, or back to the pre­vi­ous menu.

Exiting Menus & Apps

To close menus and return to full-screen TV, press EXIT. You can also press EXIT to close an app like BBC iPlay­er and return to where you opened it.

Watching TV

Browsing Channels & Programmes

While watch­ing TV, press to show the Chan­nel Browser. Use the dir­ec­tion­al pad to browse what’s on later or on oth­er chan­nels. If you’ve added Favour­ite Chan­nels, press to cycle through them.

For more inform­a­tion about a high­lighted pro­gramme, includ­ing show­ings, future epis­odes and epis­odes avail­able to play on demand, press again.

Changing Channels

• Press P‑UP or P‑DOWN to go up or down a channel
• Use the num­ber but­tons to dir­ectly enter a chan­nel number
• Press to return to the last chan­nel viewed

Live Pause

Accessibility Options

Zoom Menus

Press ZOOM on your short-mod­el remote to enlarge menus for easi­er view­ing. To return to nor­mal size, press ZOOM again.

Accessibility Settings & Menu Preferences

Press HOME and select Set­tings to cus­tom­ise access­ib­il­ity and menu pref­er­ences. Choose Access­ib­il­ity & Lan­guage for Sub­titles and Audio Descrip­tion options, and Menu Pref­er­ences to adjust menu trans­par­ency, the default TV Guide view and more.

Filter Programmes

All menus allow you to fil­ter pro­grammes by Sub­titles, Audio Descrip­tion or Sign Lan­guage. The cur­rent fil­ter status is dis­played on-screen along­side a hint to press to show fil­ter options. By default, fil­ters are cleared after the short-mod­el enters standby. To change this, press HOME and go to: Set­tings > Menu Pref­er­ences > Clear Fil­ters Auto­mat­ic­ally.

Subtitles & Audio Description

While watch­ing TV, press S/AD, then select the on-screen option to turn Sub­titles or Audio Descrip­tion on or off.

TV Guide

Overview

Open the TV Guide from the Home Screen or by press­ing GUIDE on your short-mod­el remote. You can browse what’s on over the next week, or catch up on avail­able pro­grammes from the past week.

The top of the screen dis­plays inform­a­tion and actions avail­able for the high­lighted pro­gramme. To watch a pro­gramme or set a remind­er for a future pro­gramme, press OK. Pro­grammes marked with will offer the option to restart them in the channel’s asso­ci­ated app. Pro­grammes marked with are avail­able on demand and can be watched imme­di­ately. Altern­at­ively, you can add them to your Watch­list to watch later by press­ing .

Quickly Navigate

• Press or to jump a day back­wards or forwards
• Use the num­ber but­tons to enter a chan­nel num­ber directly
• Press P‑UP or P‑DOWN to scroll up or down a page at a time

Favourite Channels

Press to add or remove the high­lighted chan­nel from your Favourites.

Changing View

There are three dif­fer­ent views you can choose from by press­ing :

• Grid: Dis­plays sev­en chan­nels simultaneously
• Chan­nel: Lists pro­grammes on a single channel
• Genre: Lists pro­grammes of a spe­cif­ic genre (e.g. movies or sport) 

Filtering by Channel & Accessibility

Press to show fil­ter options. You can fil­ter chan­nels by Favour­ites, TV, HD or Radio, and pro­grammes by Sub­titles, Audio Descrip­tion or Sign Lan­guage. Pro­grammes not match­ing your fil­ter will appear dimmed in the Grid view and hid­den in the Chan­nel and Genre views.

More Info & Episodes

Press to get more inform­a­tion about a pro­gramme, includ­ing show­ings, future epis­odes and epis­odes avail­able to play on demand.

Recordings

Overview

Your short-mod­el can record two pro­grammes at the same time as you watch a third chan­nel with live pause. If you try to record more than two pro­grammes at once, the short-mod­el will alert you and provide options to resolve the clash, includ­ing altern­at­ive broad­casts if available.

To view and man­age your record­ings, sched­uled record­ings and remind­ers, open Record­ings from the Home Screen or press RECS on your short-mod­el remote. The menu is divided into cat­egor­ies dis­played as tabs across your screen. The Sched­uled cat­egory is always shown, while oth­ers appear when they con­tain record­ings. To get around, use the dir­ec­tion­al pad to nav­ig­ate between cat­egor­ies and recordings.

The main cat­egor­ies are:

• Sched­uled: Your planned record­ings and reminders.
• All: A com­plete list of all your recordings.
• Con­tin­ue: Record­ings or series you’re in the middle of watching.
• Series: Record­ings that are part of a series.
• Kept: Record­ings you’ve chosen to keep, that won’t be deleted automatically. 
• Recently Deleted: Deleted record­ings that can be recovered.

Addi­tion­ally, genres like Movies, Sport and Kids will appear as cat­egor­ies when there are one or more record­ings in that genre.

Record­ings from a series or pro­grammes split into mul­tiple parts are auto­mat­ic­ally organ­ised into folders. To play a record­ing or open a folder, press OK. If you’ve pre­vi­ously star­ted watch­ing, you’ll have the option to resume or restart playback.

Watched Status

The sol­id circle ‘●’ before a record­ing in the list means you haven’t watched it yet. An empty circle ​‘o’ means you’ve star­ted but not fin­ished it. When a par­tially watched record­ing is high­lighted, a blue bar indic­ates your progress.

Organising Recordings

Press to show options for organ­ising the high­lighted record­ing or folder.

Change Genre

Record­ings are grouped into cat­egor­ies based on their genre. Chan­ging a recording’s genre lets you cus­tom­ise its place­ment with­in the menu, and this change applies to all epis­odes in a series and parts of a split recording.

Mark as Watched/Unwatched

Manu­ally mark a record­ing or entire folder as watched or unwatched using this option. This can be par­tic­u­larly use­ful when com­bined with the fil­ter­ing options.

Keep/Don’t Keep

When the hard drive is full, the T4•R auto-deletes older record­ings to make space for new ones. Select Keep to pro­tect a record­ing from removal.

Deleting & Recovering Recordings

Press to delete a record­ing or folder. By default, there’s no warn­ing when delet­ing a record­ing, but a warn­ing appears for folders. You can change this in: Set­tings > Record­ing & Play­back. If you acci­dent­ally delete some­thing, you can recov­er it from the Recently Deleted tab for up to 30 days or until space is needed.

Filtering Recordings

Press to show fil­ter options. You can fil­ter record­ings by watched status, as well as the avail­ab­il­ity of Sub­titles, Audio Descrip­tion or Sign Lan­guage. Record­ings, cat­egor­ies and folders that don’t match the fil­ter will be hid­den. Please note that the Sched­uled and Recently Deleted cat­egor­ies can­not be filtered.

Sorting

Press to change to the next sort option for your recordings:

• Most cat­egor­ies are sor­ted New to Old by default, with the new­est record­ings at the top. You can reverse this order or change it to A‑Z for alpha­bet­ic­al sorting.
• The Sched­uled cat­egory is sor­ted by Upcom­ing, with what’s com­ing up next by default. You can change this to A‑Z for alpha­bet­ic­al sorting.
• Inside series folders, the order is Old to New by default, with the old­est record­ings at the top. You can reverse this order.
• The Con­tin­ue cat­egory can’t be sor­ted and always dis­plays your most recently played record­ings at the top.

Your sort choices are remembered for future browsing.

The Scheduled Category

This is where you’ll find all your upcom­ing record­ings and remind­ers, with series epis­odes from the next sev­en days grouped into a folder. Press OK to open a folder or view options for sched­uled items, includ­ing can­cel­ling record­ings or series, adding/​removing remind­ers, resolv­ing clashes and skip­ping epis­odes. To change the genre of a sched­uled record­ing or series, press .

Future epis­odes in a series may clash with oth­er sched­uled record­ings. When a clash occurs, a yel­low warn­ing icon will appear on the Sched­uled tab to alert you. Epis­odes that won’t be recor­ded due to the clash can be iden­ti­fied by the Series Record­ing Clash icon next to them. To resolve a clash, select it and press OK.

Playback

To pause or resume play­back, press either or OK. There are mul­tiple ways to con­trol and nav­ig­ate your recordings:

• Seek­ing: Press or to rewind or fast for­ward, increas­ing the speed with each press. Press the oppos­ite but­ton to decrease the speed.
• Short Skips: Press to skip back 10 seconds or to skip for­ward 30 seconds. To change the inter­vals, go to: Set­tings > Record­ings & Play­back > Play­back Options.
• Large Leaps: Hold or to jump in incre­ments of 10% of the recording.
• Go To Spe­cif­ic Time: Press to open the Go To menu. Use the num­ber but­tons to enter a spe­cif­ic time, or press again to restart playback.

To stop play­back and return to Record­ings, press or EXIT. By default, record­ings in folders will play con­tinu­ously through, but this can be changed by going to: Set­tings > Record­ing & Play­back > Play­back Options.

Live Pause

Overview

Take con­trol of live TV with Live Pause on the short-model:

• Press to pause TV for up to two hours.
• Press to go back to any point with­in the last two hours since you star­ted watch­ing the channel.

In either case, you’ll enter Live Pause and the Play­back Bar will be shown. You can use seek­ing, short skip­ping and large leaps as you would dur­ing record­ing play­back. While in Live Pause, press­ing will show the Play­back Bar instead of the Chan­nel Browser.

The short-mod­el con­tinu­ously records and stores up to the last two hours of the chan­nel you’re watch­ing in a buf­fer. This means that if you’ve been watch­ing a chan­nel for a while, mul­tiple pro­grammes might be in the buf­fer. The Play­back Bar indic­ates the cur­rent pro­gramme and chan­nel you’re watch­ing, and if you rewind past the start of a pro­gramme, the Play­back Bar will update to show the pre­vi­ous programme.

To record the pro­gramme you’re watch­ing, press to record the rest of the pro­gramme, along with any of it that is in the buffer.

Keep in mind that when you change chan­nels, the buf­fer is cleared, and record­ing to the buf­fer starts again.

To return to live TV, simply press or EXIT.

Featured & On Demand

Overview

Open Fea­tured from the Home Screen to explore top on-demand pro­grammes from all your favour­ite broad­casters, arranged into cat­egor­ies like Com­edy, Movies and Sport. Use the dir­ec­tion­al pad to browse through the cat­egor­ies and pro­grammes, or press to dis­play the com­plete list of cat­egor­ies for selection.

On Demand pro­grammes are marked with the icon and can also be found in the TV Guide, Search Res­ults and More Info. Press OK to play them in their asso­ci­ated play­er app, or to add them to your Watch­list for later viewing.

Watchlist

Overview

Open Watch­list from the Home Screen to browse your col­lec­tion of On Demand pro­grammes. When a pro­gramme is high­lighted, its avail­ab­il­ity is shown at the top of the screen. After expir­ing, it will move to the Recently Expired sec­tion for 14 days before remov­al. To remove a pro­gramme from your Watch­list, press .

Search

Overview

To find broad­cast and on demand pro­grammes, open Search from the Home Screen or by press­ing SEARCH on your short-mod­el remote.

Enter a programme’s name using the on-screen key­board and sug­ges­tions will appear as you type. To view the res­ults, high­light a sug­ges­tion or your search term and press OK.

Recent Searches

When you open Search, your recent searches will be dis­played for quick selec­tion. To clear all recent searches, press before enter­ing a search term. Altern­at­ively, to remove only a spe­cif­ic search, high­light it and press .

Reminders

Overview

To add a remind­er for an upcom­ing pro­gramme, high­light it and press OK. To can­cel the remind­er, press OK again while the pro­gramme is high­lighted. You can find all your remind­ers in the Sched­uled sec­tion of Record­ings.

Remind­ers alert you shortly before a pro­gramme begins. By default, remind­ers are shown only when the short-mod­el is act­ive and not in standby. To watch the pro­gramme, select Watch before the remind­er count­down ends. If not selec­ted in time, the remind­er will be can­celled and the chan­nel will not change.

There’s a set­ting called Remind­er Auto Watch that you can change by press­ing HOME and going to Set­tings > Sys­tem. When enabled, the short-mod­el will auto­mat­ic­ally switch on from standby for the remind­er and change to the appro­pri­ate chan­nel. If the short-mod­el is already act­ive, remind­ers will appear as nor­mal, with the chan­nel chan­ging auto­mat­ic­ally once the count­down ends.

Your {{shortmodel}} Remote

Guide to the remote’s buttons

Controlling your TV with the remote

Ini­tially, the Volume and Mute but­tons con­trol your T4•R’s sound. How­ever, for the best sound qual­ity and con­sist­ent volume across your TV’s sources, you can teach these but­tons to con­trol your TV’s volume dir­ectly instead. It’s very import­ant that if doing this you set the volume on your short-model’s remote to max­im­um before you teach them to con­trol your TV instead, as you will not be able to adjust the short-model’s volume level once after teach­ing them to con­trol your TV’s volume level instead.

If you have a sound­bar or AV receiv­er that has its own infrared remote con­trol, you also have the option

The and but­tons do noth­ing until you teach them to con­trol these func­tions on your TV.

Learning Steps

Please fol­low the steps below or watch the video to teach the remote how to con­trol your TV.

⚠️ Before Start­ing #

• Set your short-model’s volume to max­im­um to ensure the cor­rect volume level from your TV after learn­ing is complete.
• Put your short-mod­el in standby to avoid it respond­ing to the short-mod­el remote dur­ing the learn­ing steps.
• Place your short-mod­el and TV remotes on a flat sur­face, facing each oth­er, a small dis­tance apart.

1. Press the S/AD and ZOOM but­tons on the short-mod­el remote for 3 seconds to enter learn­ing mode.

→ The short-mod­el remote’s but­ton will glow blue.

2. Press the but­ton on the short-mod­el remote you want to teach: Volume +, Volume –, Mute, or .

→ The short-mod­el remote’s but­ton will start blinking.

3. Press and hold the cor­res­pond­ing but­ton on the TV remote.

→ If suc­cess­fully learnt, the light from the short-mod­el remote’s but­ton will turn off for a second, then turn sol­id blue. → If it fails to be learnt, the light from the short-mod­el remote’s but­ton will flash 4 times, and you will need to repeat Step 2.

4. Repeat steps 2 and 3 for all the but­tons to teach.

5. Press OK on your short-mod­el remote to exit learn­ing mode.

→ The light from the short-mod­el remote’s but­ton will turn off.

Test the But­tons #

Test each but­ton with your TV. If a but­ton does not work, repeat the steps to teach it again. Please note that some TVs use non-stand­ard remote sig­nals and may not be com­pat­ible with the short-mod­el remote.

Pair your and remote to prevent interference with other Manhattan devices

Your short-mod­el comes with a pair­ing fea­ture that con­nects your remote and box spe­cific­ally to each oth­er. Once paired, only that remote can con­trol that box, and that box will only respond to that remote. This fea­ture is par­tic­u­larly use­ful if you’ve got one or more older Man­hat­tan products that you want to use along­side a short-mod­el. It allows you to:

• Use up to nine T4 or T4•R’s in the same room without them inter­fer­ing with each other.
• Use up to eight T4 or T4•R’s in the same room as a T2•R, T3 or T3•R without any interference.

How to pair a short-mod­el remote and short-mod­el box #

While your short-mod­el is turned on and active:

1. Press and hold the but­ton and a num­ber but­ton (1−9) on the short-mod­el remote for 3 seconds.
2. A mes­sage will appear on the screen con­firm­ing that the remote and box are paired on that channel.

Import­ant notes about chan­nels #

Chan­nel 0 (Uni­ver­sal)

• When a remote or box is set to Chan­nel 0, they will work togeth­er regard­less of pairing.
• On this chan­nel, a short-mod­el will also respond to T2•R, T3, and T3•R remotes.
• When you fact­ory reset a short-mod­el, it will revert to Chan­nel 0, but its remote con­trol will not. How­ever, because Chan­nel 0 is uni­ver­sal, the short-mod­el will still respond to the short-mod­el remote.

Chan­nel 1

• This chan­nel is used by the T2•R, T3, and T3•R.

• If you pair your short-mod­el on Chan­nel 1:

  • The short-mod­el remote will oper­ate T2•R, T3, and T3•R boxes.
  • The short-mod­el box will respond to T2•R, T3, and T3•R remotes.

Chan­nels 2 – 9

• These chan­nels are not used by any pre­vi­ous Man­hat­tan models.
• If you’re using a Man­hat­tan T2•R, T3, or T3•R in the same room as your short-mod­el, use chan­nels 2 to 9 for pair­ing your short-mod­el remote and box. This will pre­vent inter­fer­ence between devices.

How to check the chan­nel set­ting of a short-mod­el remote and short-mod­el box #

While the short-mod­el is turned on and active:

1. On the short-mod­el remote, press and hold both the and but­tons at the same time for 3 seconds.
2. The short-mod­el will dis­play a mes­sage on the screen indic­at­ing its chan­nel number.
3. The remote’s standby but­ton will flash blue to indic­ate the channel:
   • Flashes cor­res­pond to chan­nel num­ber (e.g., 5 flashes for Chan­nel 5)
   • Sol­id blue for 3 seconds indic­ates Chan­nel 0 (Uni­ver­sal)

FAQs

Can I use the outside the UK?

No, the short-mod­el is designed spe­cific­ally for use in the UK with Freeview Play.

If you try to use the short-mod­el out­side the UK:

• You may not be able to receive TV sig­nals as the short-mod­el is built for the UK’s D‑Book TV spe­cific­a­tion and DVB‑T and DVB-T2 broadcasts.
• Stream­ing ser­vices like BBC iPlay­er and ITVX will be blocked due to geo­graph­ic­al restrictions.
• Pro­gramme guide data and inform­a­tion will not be available.

We recom­mend pur­chas­ing the short-mod­el only if you live in the UK.

T4•R Troubleshooting

No picture or sound from the

Possible Causes & Solutions

The HDMI cable may be disconnected.

Check the HDMI con­nec­tions between the short-mod­el and your TV.

The input the T4-R is connected to may not be selected on your TV.

Select the cor­rect HDMI input (see your TV’s manu­al for guidance).

Your TV may not correctly communicate the resolutions it is capable of and an incompatible resolution may be selected.

Turn the T4‑R on and wait 30 seconds. Press HOME. Press and hold ​‘0’ for 5 seconds. The T4‑R will try each res­ol­u­tion for 15 seconds: 1080p then 1080i then 720p. Select Con­firm when you see a picture.

The picture and sound keep breaking up or there is no signal

Possible Causes & Solutions

Weak signal from your aerial.

Check your sig­nal by press­ing HOME and select­ing Inform­a­tion. If it’s weak or not present, get a pro­fes­sion­al to check your install­a­tion – your aer­i­al may provide a bet­ter sig­nal if it is realigned or moved some­where else. We don’t recom­mend using an indoor aer­i­al. As a last resort, try using a sig­nal amp­li­fi­er or boost­er to improve reception.

Some TV aerials installed with a signal amplifier need a power supply from the TV box.

Activ­ate the T4‑R’s +5V DC sup­ply by going to: Set­tings > Sys­tem > 5V Antenna Power.

No signal after moving home

Possible Causes & Solutions

The new home is in a different transmission area.

Select: Set­tings > Chan­nels > Auto Retune > Retune & Clear Preferences

The switches off after 3 hours

Possible Causes & Solutions

By default the short-model is set to go to standby after 3 hours without interaction.

Turn Auto Standby off or select a dif­fer­ent dur­a­tion in: Set­tings > Sys­tem > Standby Options.

You've forgotten your PIN

Possible Causes & Solutions

You've forgotten it or someone has changed it.

Your PIN can be reset with the mas­ter PIN. Please con­tact us.

Loop Out doesn't work in Standby

Possible Causes & Solutions

The Loop Out in Standby setting is not turned on.

Turn it on in: Set­tings > Sys­tem > Standby Options.

Video in apps buffers, stutters or stops altogether

Possible Causes & Solutions

Your broadband is not fast enough. A minimum of 3Mbps is recommended for internet video. Faster broadband may still be affected by usage from other devices, reducing the speed available for the T4-R.

Check your broad­band speed with your inter­net pro­vider and try run­ning an online speed test on a com­puter or mobile device. If the speed you are get­ting is less than expec­ted there may be oth­er devices on your net­work using band­width. Try dis­con­nect­ing them.

Your T4-R is using your Wi-Fi at the same time as too many other devices.

Dis­con­nect oth­er devices from your Wi-Fi or con­nect your T4‑R to your inter­net router with an Eth­er­net cable.

The Wi-Fi signal from your internet router is poor. You can check the Wi-Fi signal by going to: Settings > Internet.

Try adjust­ing the loc­a­tion of your Wi-Fi router and/​or its antenna(s). Also try mov­ing the T4‑R itself. Altern­at­ively, con­nect your T4‑R to your inter­net router with an Eth­er­net cable.

The does not respond to the remote

Possible Causes & Solutions

The front of the short-model is obstructed.

Ensure the front of the short-mod­el is not obstructed.

Batteries are weak.

Replace bat­ter­ies in the short-mod­el remote.

They have been programmed to control the volume of another device.

Reset your short-mod­el remote by fol­low­ing the instruc­tions in Reset­ting Your Remote on page 17.