Knowledge Base

Why is an internet connection needed to search the TV Guide?

Your short-mod­el needs an inter­net con­nec­tion to search the TV Guide because the search relies on data from the Freeview Play serv­er. This allows your device to access:

  • More detailed pro­gramme information
  • Images of the programmes
  • Epis­ode and series numbers

This makes for a much rich­er and more help­ful search exper­i­ence than just using the broad­cast sig­nal alone.