Knowledge Base
Can I reorder channels on the {{shortmodel}}?
No, it’s not possible to change the channel order on the short-model. Freeview Play requires manufacturers to keep the official channel numbering.
However, we plan to add a feature that will allow you to reorder channels in your Favourites list. This means you’ll be able to customise the channel order when filtering by Favourites in the TV Guide and Home Screen.
You may have noticed that BBC One HD appears at both channel 1 and 101, with BBC One SD moved to 611. This is part of Freeview Play Channel Management, which automatically manages channels when your short-model is connected to the internet.
If you prefer the traditional Freeview channel numbers, with SD channels starting at 1 and HD channels at 101, please see: Why do BBC HD channels appear twice in my list with Freeview Play Channel Management??.