Knowledge Base
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Using Your __model_short_slug__
Home Screen & Menus
The Home Screen
Quickly access all your short-model’s menus, apps and live programmes from the Home Screen. Press HOME on your short-model remote to open it from anywhere.
Navigating Menus
Use the directional pad to navigate through menus and press OK to select the highlighted item. When a programme is highlighted, the actions you can take and the related buttons to press are shown at the top of the screen. For example, you can press OK to watch a live programme or set a reminder for an upcoming programme, and press to get more information about a programme, including showings, future episodes and episodes available to play on demand.
Press BACK to return to the previous step, such as the current time when browsing the TV Guide, or back to the previous menu.
Exiting Menus & Apps
To close menus and return to full-screen TV, press EXIT. You can also press EXIT to close an app like BBC iPlayer and return to where you opened it.
Watching TV
Browsing Channels & Programmes
While watching TV, press to show the Channel Browser. Use the directional pad to browse what’s on later or on other channels. If you’ve added Favourite Channels, press to cycle through them.
For more information about a highlighted programme, including showings, future episodes and episodes available to play on demand, press again.
Changing Channels
- Press P‑UP or P‑DOWN to go up or down a channel
- Use the number buttons to directly enter a channel number
- Press to return to the last channel viewed
Live Pause
Accessibility Options
Zoom Menus
Press ZOOM on your short-model remote to enlarge menus for easier viewing. To return to normal size, press ZOOM again.
Accessibility Settings & Menu Preferences
Press HOME and select Settings to customise accessibility and menu preferences. Choose Accessibility & Language for Subtitles and Audio Description options, and Menu Preferences to adjust menu transparency, the default TV Guide view and more.
Filter Programmes
All menus allow you to filter programmes by Subtitles, Audio Description or Sign Language. The current filter status is displayed on-screen alongside a hint to press to show filter options. By default, filters are cleared after the short-model enters standby. To change this, press HOME and go to: Settings > Menu Preferences > Clear Filters Automatically.
Subtitles & Audio Description
While watching TV, press S/AD, then select the on-screen option to turn Subtitles or Audio Description on or off.
TV Guide
Overview
Open the TV Guide from the Home Screen or by pressing GUIDE on your short-model remote. You can browse what’s on over the next week, or catch up on available programmes from the past week.
The top of the screen displays information and actions available for the highlighted programme. To watch a programme or set a reminder for a future programme, press OK. Programmes marked with will offer the option to restart them in the channel’s associated app. Programmes marked with are available on demand and can be watched immediately. Alternatively, you can add them to your Watchlist to watch later by pressing .
Quickly Navigate
- Press or to jump a day backwards or forwards
- Use the number buttons to enter a channel number directly
- Press P‑UP or P‑DOWN to scroll up or down a page at a time
Favourite Channels
Press to add or remove the highlighted channel from your Favourites.
Changing View
There are three different views you can choose from by pressing :
- Grid: Displays seven channels simultaneously
- Channel: Lists programmes on a single channel
- Genre: Lists programmes of a specific genre (e.g. movies or sport)
Filtering by Channel & Accessibility
Press to show filter options. You can filter channels by Favourites, TV, HD or Radio, and programmes by Subtitles, Audio Description or Sign Language. Programmes not matching your filter will appear dimmed in the Grid view and hidden in the Channel and Genre views.
More Info & Episodes
Press to get more information about a programme, including showings, future episodes and episodes available to play on demand.
Recordings
Overview
Your short-model can record two programmes at the same time as you watch a third channel with live pause. If you try to record more than two programmes at once, the short-model will alert you and provide options to resolve the clash, including alternative broadcasts if available.
To view and manage your recordings, scheduled recordings and reminders, open Recordings from the Home Screen or press RECS on your short-model remote. The menu is divided into categories displayed as tabs across your screen. The Scheduled category is always shown, while others appear when they contain recordings. To get around, use the directional pad to navigate between categories and recordings.
The main categories are:
- Scheduled: Your planned recordings and reminders.
- All: A complete list of all your recordings.
- Continue: Recordings or series you’re in the middle of watching.
- Series: Recordings that are part of a series.
- Kept: Recordings you’ve chosen to keep, that won’t be deleted automatically.
- Recently Deleted: Deleted recordings that can be recovered.
Additionally, genres like Movies, Sport and Kids will appear as categories when there are one or more recordings in that genre.
Recordings from a series or programmes split into multiple parts are automatically organised into folders. To play a recording or open a folder, press OK. If you’ve previously started watching, you’ll have the option to resume or restart playback.
Watched Status
The solid circle ‘●’ before a recording in the list means you haven’t watched it yet. An empty circle ‘o’ means you’ve started but not finished it. When a partially watched recording is highlighted, a blue bar indicates your progress.
Organising Recordings
Press to show options for organising the highlighted recording or folder.
Change Genre
Recordings are grouped into categories based on their genre. Changing a recording’s genre lets you customise its placement within the menu, and this change applies to all episodes in a series and parts of a split recording.
Mark as Watched/Unwatched
Manually mark a recording or entire folder as watched or unwatched using this option. This can be particularly useful when combined with the filtering options.
Keep/Don’t Keep
When the hard drive is full, the T4•R auto-deletes older recordings to make space for new ones. Select Keep to protect a recording from removal.
Deleting & Recovering Recordings
Press to delete a recording or folder. By default, there’s no warning when deleting a recording, but a warning appears for folders. You can change this in: Settings > Recording & Playback. If you accidentally delete something, you can recover it from the Recently Deleted tab for up to 30 days or until space is needed.
Filtering Recordings
Press to show filter options. You can filter recordings by watched status, as well as the availability of Subtitles, Audio Description or Sign Language. Recordings, categories and folders that don’t match the filter will be hidden. Please note that the Scheduled and Recently Deleted categories cannot be filtered.
During recording, a white LED on the front of the T4•R will be visible. You can disable this in standby by going to: Settings > Recording & Playback.
Sorting
Press to change to the next sort option for your recordings:
- Most categories are sorted New to Old by default, with the newest recordings at the top. You can reverse this order or change it to A‑Z for alphabetical sorting.
- The Scheduled category is sorted by Upcoming, with what’s coming up next by default. You can change this to A‑Z for alphabetical sorting.
- Inside series folders, the order is Old to New by default, with the oldest recordings at the top. You can reverse this order.
- The Continue category can’t be sorted and always displays your most recently played recordings at the top.
Your sort choices are remembered for future browsing.
The Scheduled Category
This is where you’ll find all your upcoming recordings and reminders, with series episodes from the next seven days grouped into a folder. Press OK to open a folder or view options for scheduled items, including cancelling recordings or series, adding/removing reminders, resolving clashes and skipping episodes. To change the genre of a scheduled recording or series, press .
Future episodes in a series may clash with other scheduled recordings. When a clash occurs, a yellow warning icon will appear on the Scheduled tab to alert you. Episodes that won’t be recorded due to the clash can be identified by the Series Recording Clash icon next to them. To resolve a clash, select it and press OK.
Playback
To pause or resume playback, press either or OK. There are multiple ways to control and navigate your recordings:
- Seeking: Press or to rewind or fast forward, increasing the speed with each press. Press the opposite button to decrease the speed.
- Short Skips: Press to skip back 10 seconds or to skip forward 30 seconds. To change the intervals, go to: Settings > Recordings & Playback > Playback Options.
- Large Leaps: Hold or to jump in increments of 10% of the recording.
- Go To Specific Time: Press to open the Go To menu. Use the number buttons to enter a specific time, or press again to restart playback.
To stop playback and return to Recordings, press or EXIT. By default, recordings in folders will play continuously through, but this can be changed by going to: Settings > Recording & Playback > Playback Options.
Live Pause
Overview
Take control of live TV with Live Pause on the short-model:
- Press to pause TV for up to two hours.
- Press to go back to any point within the last two hours since you started watching the channel.
In either case, you’ll enter Live Pause and the Playback Bar will be shown. You can use seeking, short skipping and large leaps as you would during recording playback. While in Live Pause, pressing will show the Playback Bar instead of the Channel Browser.
The short-model continuously records and stores up to the last two hours of the channel you’re watching in a buffer. This means that if you’ve been watching a channel for a while, multiple programmes might be in the buffer. The Playback Bar indicates the current programme and channel you’re watching, and if you rewind past the start of a programme, the Playback Bar will update to show the previous programme.
To record the programme you’re watching, press to record the rest of the programme, along with any of it that is in the buffer.
Keep in mind that when you change channels, the buffer is cleared, and recording to the buffer starts again.
To return to live TV, simply press or EXIT.
Featured & On Demand
Overview
Open Featured from the Home Screen to explore top on-demand programmes from all your favourite broadcasters, arranged into categories like Comedy, Movies and Sport. Use the directional pad to browse through the categories and programmes, or press to display the complete list of categories for selection.
On Demand programmes are marked with the icon and can also be found in the TV Guide, Search Results and More Info. Press OK to play them in their associated player app, or to add them to your Watchlist for later viewing.
Watchlist
Overview
Open Watchlist from the Home Screen to browse your collection of On Demand programmes. When a programme is highlighted, its availability is shown at the top of the screen. After expiring, it will move to the Recently Expired section for 14 days before removal. To remove a programme from your Watchlist, press .
Open Watchlist from the Home Screen to browse your collection of On Demand programmes. When a programme is highlighted, its availability is shown at the top of the screen. After expiring, it will move to the Recently Expired section for 14 days before removal. To remove a programme from your Watchlist, press .
Search
Overview
To find broadcast and on demand programmes, open Search from the Home Screen or by pressing SEARCH on your short-model remote.
Enter a programme’s name using the on-screen keyboard and suggestions will appear as you type. To view the results, highlight a suggestion or your search term and press OK.
Recent Searches
When you open Search, your recent searches will be displayed for quick selection. To clear all recent searches, press before entering a search term. Alternatively, to remove only a specific search, highlight it and press .
Reminders
Overview
To add a reminder for an upcoming programme, highlight it and press OK. To cancel the reminder, press OK again while the programme is highlighted. You can find all your reminders in the Scheduled section of Recordings.
Reminders alert you shortly before a programme begins. By default, reminders are shown only when the short-model is active and not in standby. To watch the programme, select Watch before the reminder countdown ends. If not selected in time, the reminder will be cancelled and the channel will not change.
There’s a setting called Reminder Auto Watch that you can change by pressing HOME and going to Settings > System. When enabled, the short-model will automatically switch on from standby for the reminder and change to the appropriate channel. If the short-model is already active, reminders will appear as normal, with the channel changing automatically once the countdown ends.