Knowledge Base
FAQs
Can I use the outside the UK?
No, the T4•R is designed specifically for use in the UK with Freeview Play.
If you try to use the T4•R outside the UK:
- You may not be able to receive TV signals as the T4•R is built for the UK’s D‑Book TV specification and DVB‑T and DVB-T2 broadcasts.
- Streaming services like BBC iPlayer and ITVX will be blocked due to geographical restrictions.
- Programme guide data and information will not be available.
We recommend purchasing the T4•R only if you live in the UK.
Do I need to use the HDMI cable provided with the ?
We recommend using the HDMI cable supplied with your T4•R for the best performance.
Using an older or lower-spec HDMI cable (e.g., HDMI 1.4) may not support the bandwidth required for 4K HDMI 2.0 signals, leading to issues like picture freezing, picture loss or HDMI-CEC features not working.
If Using a Different Cable, ensure it’s a high-speed HDMI cable rated for HDMI 2.0 or HDMI 2.1
Can I watch Freeview channels without an aerial?
You’ll need an aerial to watch most channels on your T4•R. However, a small number of channels can be streamed over the internet, but these cannot be recorded.
Freeview Play internet channels #
When connected to the internet, the T4•R can stream these channels without an aerial:
- 301 BBC Three
- 302 BBC Scotland
- 303 BBC ALBA
- 501 BBC News
- 502 BBC Parliament
These channels will appear if you connected your T4•R to the internet during setup and selected to receive them. If you didn’t have the internet connected at that time but do now, you can perform a retune by going to:
Home → Settings → Channels → Auto Retune → Retune & Clear Preferences.
Please note that Freeview Play Channel Management must be turned on to receive these internet channels. It’s enabled by default, but if you turned it off, you can switch it back on by going to:
Home → Settings → Channels → Freeview Play Channel Management.
Learn more about Freeview Play Channel Management here.
Live TV through apps #
You can also find additional live channels from the BBC in the BBC iPlayer app. Additional live TV options are planned for ITVX and other apps in future updates.
Hybrid channels (aerial and internet needed) #
Some channels in the 200 range are hybrid channels, streaming live content via apps. For example, 254 On Demand 365 provides Crime, History, and Nature channels, while 255 France 24 streams multiple versions of the news channel. However, you’ll need an aerial to tune these hybrid channels first, before accessing their internet streams.
Important note about aerials #
For reliable reception of most Freeview channels, we recommend using a rooftop or loft aerial. Indoor aerials typically don’t provide adequate signal strength or quality.
How do I use the Web Remote to control my ?
You can control your {{shortmodel}} using a virtual remote on your phone, tablet or computer through any web browser. Your device must be connected to the same network as your T4•R.
To set up and use the Web Remote:
Enable the Web Remote:
- Go to Home → Settings → Internet → Browsing Options → Web Remote.
- Press OK to turn it on.
- A web address will appear on your TV screen..
Access the Web Remote:
- Make sure your device is connected to the same network as your T4•R.
- Open a web browser on your device.
- Enter the web address shown on your TV screen into the browser’s address bar.
Use the Web Remote:
- Once connected, a virtual remote will appear on your screen, working just like your physical remote.
Note: The Web Remote cannot currently be used to wake your T4•R from standby mode.
Can I use multiple T4/T4•R boxes in the same room without remote interference?
Yes, you can use multiple T4/T4•R boxes in the same room without the remotes interfering with each other. Each T4/T4•R can be paired with its own remote control to ensure it only responds to that specific remote.
To learn how do this, please see: Pair your T4•R and remote to prevent interference with other Manhattan devices.
Can I browse the web on my ?
No, while the T4•R uses a web browser to run streaming apps like BBC iPlayer and ITV Hub, it doesn’t support general web browsing.
This design choice helps ensure:
- Stable and reliable performance
- Efficient use of system memory
- Protection against security risks
- Reliable recording functionality (for T4•R)
The pre-installed streaming apps are specially optimised and tested to work within the T4•R’s capabilities. Unlike general websites that can use unpredictable amounts of memory (especially those with advertising or social media elements), these apps are designed to work within specific memory limits to maintain consistent performance.
How do I hide or delete channels from my ?
You can manage unwanted channels on your T4•R by either hiding or deleting them:
- Go to Home → Settings → Channels → Edit Channels
- Highlight a channel you want to remove, then:
- Press to hide the channel
- Press to delete the channel
- Repeat for additional channels
- Press EXIT when finished and choose Save Changes
Navigation Tips:
- Use P+ and P– to skip through pages quickly
- Type channel numbers directly using the number pad
- Filter channels using to find specific ones more easily
Restoring removed channels #
To unhide channels:
- Return to Edit Channels
- Highlight the hidden channel
- Press to unhide it
To restore deleted channels:
- Go to Home → Settings → Channels → Auto Retune
- Choose one of these options:
- Retune & Keep Preferences: Keeps your favourites, hidden channels, recordings, reminders and region settings. You can choose whether to restore deleted channels.
- Retune & Clear Preferences: Clears all settings and restores deleted channels. Use this when moving home.
Can I transfer recordings from my old Manhattan recorder to the ?
No, it’s not possible to transfer recordings from previous Manhattan models like the T2‑R or T3‑R to the T4•R. Due to content protection restrictions, recordings are tied to the device they were recorded on.
How can I check the space remaining for recordings?
There are two ways to check the available storage space on your T4•R:
Recordings Menu:
- Press the RECS button on your remote to open the Recordings menu.
- The available free space is displayed at the top of the screen as a percentage. This percentage includes space used by programmes in the Recently Deleted section.
- If you don’t see this information, press the Zoom button on your remote to zoom out. The free space is not visible when zoomed in.
Detailed Storage Information:
- Press Home on your remote.
- Navigate to Information → Hard Drive.
- Here, you can see the total capacity, used space, and free space in gigabytes (GB). This free space does not include programmes in the Recently Deleted section.
Understanding Hard Drive Capacity:
- A 500GB hard drive, when formatted, provides approximately 465GB of usable space. This difference is due to how storage manufacturers define gigabytes (1GB = 1,000,000,000 bytes) versus how computers calculate them (1GB = 1,073,741,824 bytes).
- The EXT4 file system used by the T4•R reserves about 7.5GB per 500GB for system use.
- Therefore, the total available space is slightly less than the advertised capacity, which is standard for all storage devices.
Does the support Dolby Digital, Dolby Digital Plus, and Dolby Atmos?
The T4•R supports Dolby Audio formats, including Dolby Digital and Dolby Digital Plus. However, it does not support Dolby Atmos. Currently, none of the Freeview channels or apps available on the T4•R offer content in Dolby Atmos.
How do I watch a recording while it's still being recorded?
You can start watching a programme while it’s still being recorded on your T4•R:
- Press RECS on your remote
- Find the programme currently recording (marked with a red recording icon)
- Press OK to start watching from the beginning
While watching:
- The playback bar shows:
- A white dot for your current position
- A red bar showing how much has been recorded
- A grey section for the remaining recording time
- You can fast-forward up to the current recording point
- You can’t skip past what has been recorded
Tip: This feature is great for starting to watch long programmes like sports events or films before they’ve finished recording.
Does the require Wi-Fi or an internet connection to work?
No, the T4•R can function as a standard Freeview TV recorder without an internet connection. You can set it up and use core features like watching and recording live TV without Wi-Fi.
However, connecting the T4•R to the internet enhances your experience by providing:
- Software Updates: Receive the latest updates for improved performance and new features.
- Programme Images: View images associated with programmes for a richer browsing experience.
- Additional Programme Information: Access detailed information, including secondary titles, series, and episode numbers.
- Search Functionality: Search for both live broadcast programmes (up to 7 days ahead) and on-demand content.
If you prefer not to connect to the internet, you can perform software updates using a USB stick.
What apps are available on the ?
The T4•R offers a subscription-free experience with access to a variety of popular UK on-demand apps:
- BBC iPlayer
- ITVX
- Channel 4 (All 4)
- My5
- U (formerly UKTV Play)
- YouTube
- GREAT! Player
- Watch Free UK
- PBS America
- POP Player
- BBC Sounds
- STV Player
- S4C / Clic
- Explore Freeview Play
These apps provide a wide range of content, including catch-up TV, box sets, and exclusive programming. Please note that app availability is subject to change, and new apps may be added in future updates.
Can I use the with a satellite dish?
No, the T4•R is designed for use with a rooftop aerial to receive Freeview terrestrial broadcasts. It is not compatible with satellite dishes used for services like Freesat or Sky. To receive TV broadcasts with the T4•R, you’ll need to connect it to a suitable aerial.
How do I customise HDMI-CEC features on my ?
The T4•R supports HDMI-CEC features, which allows TVs and connected devices to control each other through the HDMI cable. You can adjust these settings by going to Home → Settings → System → HDMI Control.
Here are the options available:
Activation Sync (Default: On)
- Automatically turns on TVs and connected devices when the T4•R is used
- Puts the T4•R into standby when the TV is switched off
Turn Off Devices (Default: Off)
- Turns off TVs and connected devices when the T4•R is switched off
Auto Power On (Default: Off)
- Turns on the T4•R when you switch to its HDMI input on your TV
- Turns on the T4•R when the TV is switched on, as long as the T4•R’s input was last selected
Important: HDMI-CEC must also be enabled on your TV and other connected devices. #
Manufacturers use different names for HDMI-CEC, such as:
- Samsung: Anynet+
- Sony: BRAVIA Sync
- LG: SimpLink
- Panasonic: VIERA Link
- Philips: EasyLink
- Toshiba: Regza Link
- Sharp: Aquos Link
Check your TV or device’s manual for instructions on enabling HDMI-CEC features.
What is the USB port on the used for?
The USB port on your T4•R has two main functions:
Software Updates
- Install software updates when an internet connection isn’t available
- Download updates from our website and transfer them via USB stick
Diagnostic Purposes
- Export system logs when troubleshooting issues with our support team
- Store diagnostic information that can help identify problems
Important: The USB port cannot be used for:
- Playing media files
- Expanding recording storage
- Transferring recordings to or from other devices
For software updates and instructions on using a USB stick, visit the T4’s software updates page.
The USB port on your T4•R has two main functions:
Software Updates
- Install software updates when an internet connection isn’t available
- Download updates from our website and transfer them via USB stick
Diagnostic Purposes
- Export system logs when troubleshooting issues with our support team
- Store diagnostic information that can help identify problems
Important: The USB port cannot be used for:
- Playing media files
- Expanding recording storage
- Transferring recordings to or from other devices
For software updates and instructions on using a USB stick, visit the T4•R’s software updates page.
Does the have the Teletext function? What does the TEXT button do?
The traditional Red Button teletext service, which used the old MHEG technology, is no longer supported by new Freeview Play TVs and set-top boxes, including the T4•R. Modern devices now use HbbTV technology to power the Connected Red Button service, which requires an internet connection. For more information, please visit the BBC’s Red Button help page.
The TEXT button on your remote is required by the UK’s D‑Book TV and HbbTV specifications and is available for HbbTV apps. However, currently, there are no services that utilize it. On the T4•R, the TEXT button doubles as a TEXT/ZOOM button:
- TEXT Function: Intended for channels and applications during Full Screen TV, although not in use at present.
- ZOOM Function: When the Manhattan user interface is on-screen, pressing this button adjusts the zoom level of the interface.
How do I stop my filters resetting after standby?
By default, any filters you set (like favourite channels in the TV Guide) will reset when your T4•R goes into standby. To keep your filters active:
- Go to Home → Settings → Menu Options
- Select Reset Filters Automatically
- Change the setting to Never
Now, your filters will stay active even after standby, until you clear them manually.
Keep in mind, each of the following menus has its own filter settings:
- TV Guide
- Home Screen On Now
- Recordings
- Featured
- Search Results
To manually clear a filter in any menu:
- Press to show filter options
- Press to clear the filter
How do I set up and use Favourite Channels?
The Favourites feature helps you quickly access your most-watched channels. Here’s how to set up and use it:
Adding Channels to Favourites #
There are two ways to mark channels as favourites:
While Using the Guide:
- Press to add or remove the current channel to favourites
- A red heart icon will appear next to favourite channels
Using the Channel Editor:
- Go to Home → Settings → Channels → Edit Channels
- Use to mark channels as favourites
- Press EXIT and then choose Save Changes
Viewing Only Favourite Channels #
You can use the filter to show just your favourite channels when you’re in the TV Guide or browsing the Home Screen On Now carousel:
- Press to open Filter options
- Select Favourites
- Press BACK to apply
Quick Access While Watching TV #
When watching TV:
- Press Info
- Press to cycle through your favourites
Keeping Your Favourites Filter Active After Standby #
By default, filters reset when your T4•R goes into standby. To prevent this:
- Go to Home → Settings → Menu Options
- Select Reset Filters Automatically
- Change to Never
Can I skip adverts on recorded programmes?
Yes! There are two easy ways to skip through adverts in your recordings:
Fast Forward
- Press to fast forward through content
- Each press increases the speed up to 64x
- Press to resume normal playback
Quick Skip
- Press to jump forward 30 seconds
- Press multiple times to skip longer advert breaks
- If you go too far, press to jump back 10 seconds
You can customise both the forward and backward skip durations by navigating to Home → Settings → Playback.
Want to learn more about playback controls? See Playback.
What is Freeview Play Channel Management and why do BBC HD channels appear twice in my channel list?
You may have noticed that BBC HD channels, such as BBC One HD, appear twice in your channel list. This is because your T4•R is required to use a new feature called Freeview Play Channel Management for tuning when connected to the internet.
Here’s what Freeview Play Channel Management does:
Manages channel numbers: Freeview Play allocates channel numbers based on your location, available transmitters, and any regional conflicts. It handles this automatically through the Freeview Play server.
HD channel swapping: For example, you will see BBC One HD on both channel 1 and 101, with BBC One SD moving to channel 611. This change is part of Freeview’s plan to make HD channels more prominent. BBC channels are the first to do this and other broadcasters may follow.
Internet channels: Without an aerial, you can still access five internet-based BBC channels: BBC Three (301), BBC Scotland (302), BBC ALBA (303), BBC NEWS (501) and BBC Parliament (502). More channels may follow in the future.
How do I remove the duplicates? #
Option 1: Hide or delete duplicates
- Go to Home → Settings → Channels → Edit Channels
- Choose to hide or delete the duplicate channels
Option 2: Turn off Freeview Play Channel Management
This will restore the traditional Freeview channel numbers, with SD channels starting at 1 and HD channels at 101. It will also remove the five internet channels. However, since these channels are already available via your aerial, this shouldn’t be an issue for most users
To disable Channel Management:
- Go to Home → Settings → Channels → Freeview Play Channel Management
- Press OK to perform a full retune.
Important: Retuning will reset favourites, hidden channels, scheduled recordings, reminders, and regional settings. You can also choose to restore any deleted channels.
We know seeing only BBC HD channels twice can be confusing, and we’d likely disable this feature by default if Freeview Play Channel Management wasn’t required!
How is padding handled with consecutive recordings?
Automatic Padding (Default) #
The T4•R uses broadcaster signals to determine when programmes actually start and end. This means recordings should start and end accurately when broadcaster signalling is correct.
For consecutive recordings on the same channel, the T4•R will seamlessly transition from one recording to the next, ensuring you don’t miss anything between programmes.
When recording across different channels, the T4•R’s dual tuners allow it to record two channels simultaneously. However, when both tuners are in use and a new recording needs to start on another channel, the T4•R will stop recording the first programme at its scheduled end time and start the new recording at its scheduled start time. This means if the first programme runs late or the new programme starts early, you might miss some content.
Manual Padding #
When you set manual padding, the T4•R manages consecutive recordings to maximise coverage while working within tuner limitations.
Consecutive Recordings on the Same Channel
To ensure the most important content is captured, the T4•R adjusts padding between consecutive recordings:
- The first recording in a sequence gets start padding only
- Any middle recordings get no padding
- The last recording gets end padding only
If programmes don’t start or end exactly on time, you may find the beginning or end of a programme included in the adjacent recording.
Consecutive Recordings on Different Channels
The T4•R’s two tuners allow it to record two channels simultaneously, but this creates some constraints when handling padding:
- When both tuners are in use and new recordings need to start, the T4•R may need to omit end padding from earlier recordings and start padding from new recordings
- For example, if two recordings are ending and two new recordings are scheduled to start on different channels, padding will be omitted from all recordings to ensure the core programme content is captured
How can I restart a programme?
Currently, only BBC channels support the ability to restart live programmes on the T4•R. There are a few ways to do this:
Press the Green Button:
- While watching a BBC channel, press the Green button on your remote.
- This will restart the current programme in BBC iPlayer.
Use the Red Button:
- Press the Red button on your remote while on a BBC channel.
- This opens the BBC Red Button Plus service, where you can select the option to restart the programme.
Through the TV Guide:
- Open the TV Guide and navigate to the current BBC programme.
- If the programme supports restart, a Restart icon will be displayed.
- Press OK on the programme, and you’ll be given the choice to restart it.
Note: Restarting a programme requires an active internet connection, as it streams the content from BBC iPlayer.
Can I transfer recordings from the T2-R or T3-R to ?
No, it’s not possible to transfer recordings from the T2‑R or T3‑R to the T4•R. This is due to restrictions from Freeview that protect HD recordings using special encryption, which our devices don’t implement. These include:
- DTCP-IP for secure streaming or transferring of HD recordings.
- AACS for locking HD recordings when copied, allowing only one copy to be made.
Even if recordings were transferred, the receiving device would need to support DTCP-IP and AACS to play them.
While transferring SD recordings is allowed, for consistency, our devices currently treat all recordings the same.
Using both recorders together? #
If you plan to keep both your T2‑R/T3‑R and T4•R, you can prevent remote control interference by pairing your T4•R with its remote. See: Pair your T4•R and remote to prevent interference with other Manhattan devices.
Can I reorder channels on the ?
No, it’s not possible to change the channel order on the T4•R. Freeview Play requires manufacturers to keep the official channel numbering.
However, we plan to add a feature that will allow you to reorder channels in your Favourites list. This means you’ll be able to customise the channel order when filtering by Favourites in the TV Guide and Home Screen.
You may have noticed that BBC One HD appears at both channel 1 and 101, with BBC One SD moved to 611. This is part of Freeview Play Channel Management, which automatically manages channels when your T4•R is connected to the internet.
If you prefer the traditional Freeview channel numbers, with SD channels starting at 1 and HD channels at 101, please see: Why do BBC HD channels appear twice in my list with Freeview Play Channel Management??.
Can I connect the to an older TV without HDMI?
No, the T4•R is designed for use with TVs that have HDMI inputs and only features an HDMI output for audio and video.
While devices are available that can convert HDMI inputs to analogue outputs (compatible with SCART or RCA connections), these may not deliver the best results. If used with the T4•R, menus are likely to appear in poor quality and may be difficult to read.
Some of our older products, such as the Manhattan T1, T2‑R, and SX, were compatible with our optional Analogue AV kit. These models featured a mini-jack analogue output, which the T4•R does not have. As a result, the T4•R is not compatible with the Analogue AV kit.
Does the need an internet connection?
No, the T4•R works perfectly as a Freeview TV recorder without the internet. You’ll still be able to:
- Watch all Freeview channels
- Use the 7‑day TV Guide to browse and set recordings
- Record, playback, and pause live TV as normal
However, connecting to the internet (via Wi-Fi or Ethernet) adds useful features like:
- Catch-up and on-demand streaming services
- Enhanced programme information with images
- Browse the last 7‑days in the TV Guide
- Search across TV Guide and on-demand content
- Automatic software updates
Keeping up to date without internet #
If you don’t connect to the internet, you can still manually update your software:
- Visit the T4•R’s software updates page
- Download the update
- Install it using a USB stick
When you register your T4•R, you can also choose to receive email updates about new releases. This way, you can decide if a software update is worth installing manually, especially if it’s only for internet-related features.
Does the T4•R need an internet connection? #
No, the T4•R works perfectly as a Freeview TV box without the internet. You’ll still be able to:
- Watch all Freeview channels
- Use the 7‑day TV Guide to browse and set reminders
- Pause live TV as normal
However, connecting to the internet (via Wi-Fi or Ethernet) adds useful features like:
- Catch-up and on-demand streaming services
- Enhanced programme information with images
- Browse the last 7‑days in the TV Guide
- Search across TV Guide and on-demand content
- Automatic software updates
Keeping up to date without internet #
If you don’t connect to the internet, you can still manually update your software:
- Visit the T4•R’s software updates page
- Download the update
- Install it using a USB stick
When you register your T4•R, you can also choose to receive email updates about new releases. This way, you can decide if a software update is worth installing manually, especially if it’s only for internet-related features.
Can I play media files from a USB drive on the ?
No, the T4•R does not support playing media files from USB drives. For media playback, we recommend using a dedicated media player or smart TV apps.
No, the T4•R does not support playing media files from USB drives. The device is designed primarily for Freeview recording and playback. For media playback, we recommend using a dedicated media player or smart TV apps.
How do I add programmes to my Watchlist?
You can add on-demand programmes to your Watchlist from various menus on the T4•R. Here’s how:
Finding On-Demand Content #
You can find on-demand programmes in several places:
- Featured: Browse curated carousels of on-demand content like Films and Drama
- TV Guide: Look for programmes marked with (especially when browsing backwards in time)
- Search: Find on-demand content in dedicated results carousels
- More Info: Access additional episodes and related content
When you highlight an on-demand programme, you’ll see:
- The on-demand icon () among other attributes like subtitles in the information area
- A hint showing you can press to play or to add or remove the programme from your Watchlist.
- A large icon next to the programme title if it’s already in your Watchlist
Adding to Your Watchlist #
Simply press when an on-demand programme is highlighted. In the TV Guide, the in the programme cell will change to (a variation with a bookmark).
To remove it, just press again.
Managing Series #
While you can’t currently add entire series to your Watchlist (due to Freeview Play platform limitations), there are ways to keep track of series you’re watching:
- Use the feature to find all available episodes — your searches are saved for easy access
- Press on any episode in your Watchlist to see other available episodes in the More Info menu
Adding Content from Apps #
Unfortunately, you cannot add programmes to your Watchlist from within apps like BBC iPlayer or ITVX, as these apps manage their own watchlists separately and don’t provide any way for the T4•R to access them.
Can I play my own videos or media files on the ?
No, the T4•R does not support playing videos from USB devices or streaming media over your network. This includes:
- Video files stored on USB drives
- Recordings from other Freeview recorders
- Media streaming via DLNA or other network protocols
While we understand this would be a useful feature, supporting media playback would require extensive development to handle the many different video and audio formats that exist. For now, the T4•R focuses on providing excellent Freeview recording and playback capabilities.
If you need to play media files, we recommend using a dedicated media player or smart TV apps for this purpose.
Why is an internet connection needed to search the TV Guide?
Your T4•R needs an internet connection to search the TV Guide because the search relies on data from the Freeview Play server. This allows your device to access:
- More detailed programme information
- Images of the programmes
- Episode and series numbers
This makes for a much richer and more helpful search experience than just using the broadcast signal alone.
Can I record content from apps like iPlayer and streaming IP channels?
No, you cannot record any content delivered over the internet on the T4•R. This includes programmes from apps like BBC iPlayer, ITVX, and streaming IP channels. Recording of internet-delivered content is prohibited by Freeview Play and the apps themselves. The T4•R is designed to record live TV broadcasts received through your aerial.
What is the difference between manual and automatic padding when making recordings?
The T4•R offers two ways to ensure you don’t miss the beginning or end of your recordings: Automatic Padding (the default option) and Manual Padding.
Automatic Padding (Default) #
Automatic padding uses broadcaster signals to determine exactly when programmes start and end. The T4•R begins monitoring 30 minutes before the scheduled start time and starts recording when it detects the broadcaster’s signal. It will also wait for the broadcaster’s end signal, continuing to record for up to 2 hours after the scheduled end time if necessary.
This method works well when broadcaster signals are accurate, as it automatically adjusts for programmes that start early or run late. However, if broadcasters don’t send correct signals, you might miss the start or end of a programme.
Manual Padding #
With manual padding, you choose how much extra time to add before and after each recording, from 2 to 10 minutes. While this gives you consistent control and doesn’t rely on broadcaster signals, it may record unnecessary content or still miss parts of programmes that start very early or run very late (such as live events).
When recording consecutive programmes, manual padding is adjusted to avoid overlap. This means some padding may be omitted to ensure the core content of each programme is captured.
How to Adjust Padding Settings #
To change your padding settings:
- Go to Home → Settings → Recordings → Padding Options → Padding Type
- Select either Automatic or Manual
If using Manual Padding, you can set both start and end padding times (2−10 minutes) in the same menu.
You can also choose how recordings start playback. Under Playback Start, select either:
- Recorded Start: Begins from the very start of the recording
- Signalled: Begins where the broadcaster indicated the programme starts (default)
Tip: When playing back a recording with manual padding, the playback bar shows markers where the broadcaster signalled the programme’s start and end, making it easy to skip to the actual content.
How does auto-deletion work on the , and how can I keep important recordings?
The T4•R automatically manages storage space by deleting older recordings when needed. Here’s how it works:
Auto-Deletion Process #
When space is needed for new recordings, the T4•R will:
- First delete content from the Recently Deleted section
- Then delete the oldest recordings that aren’t marked as ‘Keep’
- Never delete recordings marked as ‘Keep’
Recently Deleted Recordings #
- Deleted recordings move to the Recently Deleted section
- They stay there for 30 days unless space is needed sooner
- You can recover these recordings at any time before they’re permanently deleted
Keeping Important Recordings #
To prevent recordings from being automatically deleted:
- Go to Home → Recordings
- Highlight the recording you want to keep
- Press
- Select Keep
Note: You can keep recordings up to 80% of your total storage capacity. You’ll see a warning if you try to exceed this limit.
Important Tips #
- The T4•R won’t warn you before auto-deleting recordings that aren’t marked as ‘Keep’
- Kept recordings show a ‘Keep’ icon in the Recordings menu
- Regularly check your recordings and mark any as ‘Keep’ that you want to save long-term
- You can remove ‘Keep’ status by pressing again and selecting Don’t Keep
To check available storage space, press RECS on your remote — the free space percentage is shown at the top of the screen.
How do I cancel a recording or series recording?
You can cancel recordings from any menu where they appear:
- Recordings menu (press RECS)
- TV Guide (press GUIDE)
- Home Screen On Now carousel
- More Info menu (press )
- Search results
- Channel Browser and while watching live TV
From the Recordings menu #
- Press RECS and select the Scheduled tab
- For series recordings with multiple episodes:
- Highlight the series folder and press OK
- Select any episode and press OK
- Choose Cancel Series to stop all future episodes, or Skip Episode for just that episode
- For series with only one episode or one-off recordings:
- Highlight the recording and press OK
- Select Cancel Recording for a one-off programme
- Select Cancel Series to stop all future episodes
From other menus or while watching live TV #
- Find the programme marked for recording
- Press
- Choose from:
- Cancel Recording for a single programme
- Cancel Series to stop all future episodes
- Skip Episode to cancel just one episode of a series
For recordings in progress #
When a recording is currently in progress, you’ll see:
- Stop Recording to end the current recording
- Stop Recording Series to end the recording and cancel the series (if part of a series)